Industry Development Training Programmes
Having identified training as key to upgrading Abu Dhabi tourism services, ADTA is implementing a comprehensive tourism training plan as part of its overall industry professional development strategy.
The ADTA training plan is aimed at building long-term destination competitiveness by supporting the delivery of world-class service standards by a human resource pool of well-trained, committed and dedicated professionals, ensuring that Abu Dhabi offers a superior visitor experience.
The plan also focuses on identifying and designing adequate training opportunities for nationals thereby enabling them to take up key roles in tourism sector.
Upcoming Core Training Programmes in 2012
Enhancing the Guest Experience Programme - New and Revamped!
Excellent Customer Service
Workshops
Adopt a new approach to Customer Service
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Abu Dhabi Culture and Heritage
Workshops
Includes a complimentary visit to Abu Dhabi Heritage Village
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Tourism Information Services
Workshops
Includes a complimentary Abu Dhabi City Tour
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9 January
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23 January
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30 January
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6 February
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13 February
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15 February
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28 March
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12 March
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19 March
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30 April
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9 April
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16 April
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21 May
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14 May
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9 May
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Tourist Guide Training and Licensing Courses (Course Fee AED 2,500)
Important Requirement: English Language Proficiency (Written and Spoken)
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Dates Modules
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TG – Course 7
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TG – Course 8
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TG – Course 9
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Interview
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10 or 11 January
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5 or 6 March
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2 or 3 May
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TG - Tourism Information Services Workshop
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30 January
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19 March
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9 May
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TG - Abu Dhabi Culture and Heritage Workshop
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23 January
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12 March
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14 May
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Theory Test
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7 or 8 February
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26 or 27 March
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28 or 29 May
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Practical Training
Final Test
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20-23 February
27 February
(excluding weekend)
28 February
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22-26 April
(excluding weekend)
29 April
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3-7 June
(excluding weekend)
10 June
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Tourist Guide License Renewal Appointments
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Month
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May
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June
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November
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December
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Dates
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7, 16
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14, 27
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11, 27
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18, 23
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Other Adhoc Training Programmes (2011 and 2012)
- Licensing & Classification Workshops
- EHSMS & Green Hotels Workshops
- Hospitality and Tourism Awareness Workshops for UAE Nationals
- Tourism Youth Summer Camp
- Disney Institute programmes
- Cornell University, School of Hotel Administration programmes
- University of Hawaii at Manoa, School of Travel Industry Management programmes
- Hong Kong Polytechnic University, School of Hotel & Tourism Management programmes
Please visit our website regularly to keep abreast on forthcoming programmes that will be open for registration.